Anne-Marie Costigan is a customer success leader with over 25 years of experience across diverse roles in technology organizations. Currently leading a global team spanning customer onboarding, success, and renewals functions, she focuses on transforming traditional customer success models into AI-first organizations that prioritize exceptional customer experiences. Throughout her career, Anne-Marie has held leadership positions in product development, giving her unique insight into what customers truly need and value. Her approach centers on creating meaningful customer relationships through human-led engagements powered by intelligent automation, ensuring every interaction delivers both efficiency and authentic connection. Anne-Marie drives sustainable business growth by building teams that deliver high-value customer engagements at scale. Her customer-centric strategies focus on maximizing customer lifetime value through enhanced satisfaction, accelerated time-to-value, and deeper product adoption that benefits both customers and the organizations that serve them.