04 December 2024 09:45 - 10:30
Panel discussion: The customer compass: navigating organisational value with a customer-first approach
To be successful, CCOs need to quickly earn their own authority. They can do this by demonstrating their value to the organisation, by building relationships with key stakeholders, and by being a strong advocate for the customer - which is ultimately who needs to be at the centre of every decision.
Join our panel of experts in creating a customer centric organisation, as they share how you can replicate their successes, and showcase the immense value your team can provide.