Join Jamie as he shares key insights around the importance of differentiated customer success (CS) and how it can drive sales and outperform competitors. You can expect to learn why CS is essential and how it serves as the customer’s sherpa, guiding them towards success with your product, and the reasons why differentiation in CS is crucial, from attracting new customers to fuelling positive sentiment. Following this session, you’ll have key insights on how internal productivity can drive external impact and innovation in CS. Looking forward to having you join us for an insightful session on building a CS process that sets you apart from the competition!