Jennifer
Yorke
Chief Customer Officer
Ometria
Jennifer Yorke is the Chief Customer Officer at Ometria, a customer data and marketing platform for retailers. With a passion for scaling high-growth tech businesses and leading innovative teams, Jenn has a strong track record. She was one of HubSpot’s founding CSMs, helped launch Hootsuite EMEA, and drove success at Box and Bazaarvoice. As Ometria's Chief Customer Officer, Jennifer oversees customer strategy to deliver exceptional marketing experiences, drive CRM growth, and maximize revenue expansion. With over 15 years of experience driving revenue growth, customer engagement, and business development, Jenn loves a challenge - including chasing her excitable 4-year-old.
04 December 2024 16:15 - 16:45
Unlocking the C-suite: a roadmap for aspiring Chief Customer Officers
A Chief Customer Officer is responsible for building a customer-centric culture at all levels of a company. In advocating for the customer, the CCO aims to enable an organization to consistently deliver the best possible customer experiences. However, what learnings would those already in this position share with those who are looking to get there, or those struggling to flourish in their C-suite role? Join this final interactive panel session of the day, and take and offer learnings alongside our panel of C-suite leaders.