In this session multiple unique discussions are happening concurrently, find the table discussing your biggest pain point or opportunity and join the conversation. Every table will be hosted by an industry expert so come prepared to discuss, learn, network, and share. Discussions will include: - Sales to post-sales handoff - Adelle Harrington - Rethinking success in the AI era: From onboarding completion to outcome ownership - Matt Waren - First-principles leadership - Tom Jewell - Retaining and developing CS talent - Building a genuinely customer-centric culture beyond the CS team - Change management when restructuring or merging post-sales teams - Vendor and tooling consolidation across post-sales functions