Summit recap
Chief Customer Officer Summit
NewYork 2024
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Watch previous
event highlights...
The evolution of the Chief Customer Officer towards revenue generation
Valerie Jones-Harvey, Chief Customer Officer at TrustA
Future - proofing your career: essential skills for tomorrow’s CCOs
Melisaan Foster, CXO at WorkBuzz
Shannon Hamer, Head of Customer Success at The Economist
Renata Kashiwaya Pinheiro, VP of Customer Success at Zaptic
Change management as a CCO - Guiding customers and your org
Astra Duke, Global Vice President of Customer Success at 1E
Our Stats
15+
Speakers
75+
Attendees
95%
Senior management
50+
Companies
What our
attendees say...
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“Fantastic format and opportunities to network and share best practices. Amazing people, I really enjoyed the event!"
Sr. Director, Customer Success, Microsoft
Attendee Testimonial
Agenda
at a glance
Accelerate growth by delivering exceptional value across the customer lifecycle, aligning strategic initiatives with long-term customer success and business expansion.
Value realization
Product Marketing Manager
Discover how to harness the power of AI to balance increasing automation whilst maintaining a human-centric strategy.
Emerging technology
Product Marketing Manager
Become a leader within your Exec function and engage key stakeholders across your business to improve team dynamics, drive efficiencies, and accelerate growth.
Stakeholder engagement
Product Marketing Manager
Develop a company culture that values customer success at every stage of decision making through seamless, cross-functional collaboration.
Customer-centricity
Product Marketing Manager
Unlock hidden opportunities with key metrics that align customer behaviors and feedback with strategic decisions to drive growth, innovation, and long-term loyalty.
Data-driven insights
Product Marketing Manager
Lead a world-class customer org filled with high-performing individuals to unlock transformational growth and drive increased revenue.
Strategies to scale
Product Marketing Manager
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A snapshot of
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