Christina
Parra
Senior Manager, Head of Core Segment Customer Success
LinkedIn
Christina has been working in client-facing roles for the past 12 years- at a start-up, across financial technology, and the last 7 years at LinkedIn. She’s held various roles including Sales and Account Management, Customer Success, Implementation Consulting, People Management, and most recently, Senior Manager for the SMB, Midmarket, and Enterprise segment for LinkedIn’s Sales Solutions customers. Christina is passionate about driving change for customers to help them realize value.
22 May 2024 14:45 - 15:15
Fireside chat: Operationalizing CS to maximize customer value realisation
Join us for a captivating fireside chat as our industry experts from LinkedIn delve into the intricacies of operationalizing CS strategies to unlock the full potential of customer value realization. In this engaging discussion, we will explore key methodologies, best practices, and innovative approaches that organizations can adopt to seamlessly integrate customer success into their operational framework. From establishing robust customer onboarding processes to implementing data-driven customer engagement strategies, our panelists will share insights on how to strategically align CS initiatives with business goals, fostering long-term customer relationships and driving sustained value for both clients and organizations.