Name: Danielle Martin | Customer Success Summit | London
Start: 2025-06-23T23:00:00.000Z
End: 2025-06-24T23:00:00.000Z
Location: Hilton London Metropole

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Danielle

Martin

Senior Customer Success Manager

TryHackMe

Danielle has over a decade of experience in Customer Relationship Management and is currently a passionate Global Senior Customer Success Manager working for TryHackMe. With a background in Recruitment, Sales & HR, Danielle brings a unique perspective to her work. She has a track record of managing teams and creating CS processes from scratch and lives and breathes her professional mantra, "Engage the Human, Retain the Client". People are Danielle's passion and she has a natural ability to build rapport. Driven by a strong, genuine desire to help humans, Danielle advocates for a Human-First approach to Customer Success.

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25 June 2025 09:00 - 09:15

Chairperson opening remarks

We begin with an introduction to day two of our flagship Customer Success Summit London.

25 June 2025 14:45 - 15:00

Chairperson closing remarks

And that's a wrap! Our chairperson will give the closing remarks and that marks the end of the final day of the summit.

24 June 2025 17:00 - 17:05

Chairperson closing remarks

With day 1 finished, our chairperson is going to conclude the day with closing remarks before we move on to the happy hour.

24 June 2025 09:00 - 09:15

Chairperson opening remarks

Our esteemed chairperson will kick off the event with opening remarks. The agenda includes a brief overview of the day's proceedings, followed by a fun icebreaker session to help us learn about your objectives, difficulties, and reasons for attending today.