View the
agenda
Designed to help you unlock your full potential, our agenda delivers strategies for proving ROI, optimising your team's impact, and working seamlessly across departments to drive business growth.
Whether you're looking to elevate your team's effectiveness, align more closely with revenue goals, or deepen your customer relationships, absorb these insights and showcase the real value of CS within your organisation. Full agenda coming soon.
Agenda
at a glance
Focus your efforts on delivering value to your customers at each stage of their journey to increase adoption and expansion.
Value realisation
Product Marketing Manager
Harness the power of AI and discover how to balance increasing automation whilst maintaining a human-centric CS strategy.
Emerging technology
Product Marketing Manager
Learn to effectively engage key stakeholders to elevate CS operations, create an effective product feedback loop, and better align with sales.
Cross-functional collaboration
Product Marketing Manager
Differentiate your product in competitive markets by delivering personalisation at scale with efficient CS operations and integrated automation.
Customer-centricity
Product Marketing Manager
Optimise complex onboarding sequences to immediately deliver real value to your customers to reduce early-stage churn.
Optimise onboarding
Product Marketing Manager
Learn to scale and structure your CS function for high-performance and manage the shift to become a revenue-driving function.
Strategies to scale
Product Marketing Manager
Get your ticket
for the summit
We’re bringing together the brightest minds in customer success for two days of unrivalled networking, learning, and discussion so you can:
- Deepen your customer relationships to foster loyalty.
- Elevate your team's impact as a revenue-driver.
- Leverage the latest AI and automation tech for digital success.
- Prove your value as a CSM and embed customer-centricity across your organisation.
An event covering
every facet of customer journey
1 ticket, 6x the insights - that's right, you and your team will enjoy an access all areas experience - explore our co-located summits.
Our Stats
150+
Speakers
500+
Attendees
75%
Senior management
300+
Companies