As Customer Success evolves from a service-oriented function to a revenue-generating powerhouse, businesses have a unique opportunity to drive growth through monetized CS offerings. This presentation will explore how shifting Customer Success to a paid service model can unlock new revenue streams, enhance customer retention, and deepen engagement. You’ll learn strategies for pricing, delivering value, and aligning your CS team with commercial objectives to create a win-win for both customers and your business. Get ready to discover how transforming CS into a revenue driver can fuel sustainable growth.