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Michelle
Hare
Head of Customer Success
Sage
Michelle Hare is a results-driven leader with extensive experience in the SaaS industry. She excels in building and evolving high-performing teams across customer success, professional services, account management, and pre-sales. Passionate about customer success, Michelle focuses on delivering value, maximizing ROI, and driving business growth. Her track record includes improving retention, advocacy, revenue growth, and expanding customer success teams.
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24 June 2025 16:15 - 17:00
Panel: The revenue-value connection - How sales and CS can thrive together
Sales and Customer Success are two sides of the same coin—when aligned, they drive stronger revenue growth and customer value. This panel will explore how these teams can work together to maximize retention, expansion, and long-term business impact. Our expert speakers will share insights on collaboration, handoff best practices, and strategies for balancing short-term sales goals with long-term customer success. Join the discussion to learn how to break silos, create seamless customer journeys, and turn alignment into measurable growth.