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Milan
Kutmutia
Strategic Account Director
Atlan
Milan is a highly accomplished and results-oriented global leader with a proven track record in driving the direction and delivery of operational strategy & innovation, data management, strategy & governance along with large scale change & transformation programmes – all in direct support of bottom-line business growth. Milan has a proven track record and extensive experience in delivering commercial value pivoting around robust risk management and business, client & stakeholder objectives. He is a successful and respected people manager coach and mentor.
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24 June 2025 13:30 - 14:15
Panel: The road to retention - Reducing churn at every stage of the journey
On this panel, our speakers will dive into the key moments where customers are most vulnerable to leaving and how to address these risks head-on. From onboarding to renewal, this panel will provide actionable insights and strategies for engaging customers, identifying red flags early, and creating personalized retention plans that foster loyalty. Join us to learn how to transform your customer journey into a seamless path to long-term success and retention.