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Sofia
Gonzalez-Morales
Vice President, Enterprise Customer Success
Darktrace
Sofia is the Vice President of Enterprise Customer Success for Northern Europe at Darktrace, a global leader in cybersecurity AI, providing the essential cybersecurity platform to secure organizations today and for an ever-changing future.
26 June 2025 13:30 - 14:15
Panel: Leading with vision - Building and scaling high-impact customer success teams
Building and scaling high-impact Customer Success teams requires strong leadership and a clear vision. This panel will explore the strategies, tools, and best practices for leading CS teams toward success. Our expert speakers will share their insights on creating a customer-centric culture, scaling operations, and fostering team alignment with business goals. Join us to learn how to inspire, empower, and grow your CS team while driving measurable outcomes for both customers and your organization.