Join us for a fireside chat on Collibra's journey to scaling customer success through cross-functional collaboration and a digital-first approach. Discover how Collibra’s CS team partnered with their marketing and sales functions to create a scalable, efficient CS model, transitioning from an initial onboarding hub to a fully scaled customer success hub. We'll explore how individuals can drive efficiency within existing roles and how Collibra has strategically planned for future growth. Gain insights into the challenges, lessons, and best practices that have shaped Collibra’s scalable, customer-centric approach to CS.