Why attend?
Step out of your day-to-day and empower yourself with the latest trends, tools, and strategies to propel your career to new heights.
Learn
We unite influential CS practitioners to share their insights to help you increase retention, renewals and revenue.
Discover
Explore the solutions CS thought leaders are using to facilitate business growth in fast-moving markets. Find your technology partner and enhance your tech stack.
Interact
Harness the power of in-person events, form genuine connections with CS champions and create valuable relationships.
Don't take our word for it...
Agenda at a glance
Engage, convert, retain - holistically understand your customers to increase retention
Learn how to effectively demonstrate the strategic value of CS to earn exec buy-in
Discover the most effective strategies to master challenging renewal conversations
Uncover the secrets of efficient collaboration: CS operations and team structure
Operationalize customer success with emerging technologies and AI
Create a unified customer journey to improve CX from prospecting to the renewal
Understand which CS metrics you should track to optimize performance
Convince your boss
Secure your approval with these important benefits.
We've even done the legwork for you - just fill in the blanks in this 'convince your boss' letter.
Break the cycle
Step away from the daily grind. Refocus and learn from the sharpest minds in CS. Return to work with invaluable insights and a fresh perspective.
Collaborate
Come together face-to-face with your team, connect with a network CS leaders, and spark creativity with fresh insights and inspiration.
Spark new ideas
Be curious, take advantage of our interactive roundtable sessions and Q&A. Share ideas and trade perspectives with our community.
Audience insights
Audience insight
Company revenue
Seniority level
Company size
Audience insight
25+
Speakers
150+
Attendees
75%
Senior management
100+
Companies
Join the conversation
Join Customer Success Collective, a place where CS enthusiasts and experts gather to elevate the function with state-of-the-art resources, world-class events, and stimulating conversation.
Summit series