Ben Lehrfield is a seasoned leader and the Head of Customer Success Onboarding at Dandy, helping to scale the company from its early stages to a multi-billion dollar company. At Dandy, he has contributed to product marketing, strategy, PMO, and CX functions. Currently, he leads the development of onboarding programs and success strategies across the customer journey and lifecycle. Before transitioning into tech, Ben spent a decade as a senior rabbi and CEO, where he honed his skills in strategic leadership, relationship management, and communication. His rabbinical experience fostering community engagement has shaped his customer success approach, prioritizing empathy, understanding, and clear communication. This background has allowed him to bring a fresh perspective to building high-performing teams and driving results in fast-paced, high-growth environments.