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Cameron
Broussard
Head of Customer Success
SS&C Blue Prism
Cameron Broussard, currently Head of Customer Success of the Americas at SS&C Blue Prism, blends extensive industry experience and academic knowledge to champion customer-centric strategies. Renowned for his innovative problem-solving and deep listening skills, Cameron has significantly enhanced team and company performance through his adept handling of complex challenges in people management, process optimization, and data analysis. Cameron's deep expertise in Customer Success comes from his experience as a founding member of award-winning Customer Success programs at two $1B+ global software providers. A committed father and husband, his hands-on approach and personal dedication mirror his professional ethos, exemplifying the qualities of a true leader in the customer success industry.
11 March 2025 16:15 - 17:00
Panel: From silos to synergy - aligning sales and customer success for maximum impact
Breaking down silos between sales and customer success is essential to drive sustainable growth and maximize customer value. In this panel discussion, industry leaders will share strategies for fostering synergy between these teams, covering topics such as shared metrics, cross-functional collaboration, and seamless handoffs. Learn how aligning sales and CS can improve customer experience, enhance retention, and create a unified approach to revenue growth, and how to actually achieve this. Attendees will gain actionable insights into building strong partnerships between sales and customer success that deliver greater impact across the entire customer lifecycle.