SpeakersAgendaWhy attendPartnersVenue
Locations ▼
Text here
Text here
Sign In
Register
SpeakersAgendaWhy attendPartnersVenue
Locations ▼

Get invited

Register

Request to partner

Register now

Call to action
Your text goes here. Insert your content, thoughts, or information in this space.
Button

Back to speakers

Christopher
Kocher
Regional Head of Customer Success
Financial Times
Christopher has over ten years of management experience with record of achievement in launching new business initiatives, managing projects, and improving profitability. Demonstrated skills in hiring, training, motivation and evaluation. Proven ability to create a customer driven experience emphasizing service excellence. Highly effective in resolving complex problems, ensuring compliance with internal standards, and achieving targeted goals. Strong analytical thinking, time-management, and communication capabilities.
11 March 2025 16:15 - 17:00
Panel: From silos to synergy - aligning sales and customer success for maximum impact
Breaking down silos between sales and customer success is essential to drive sustainable growth and maximize customer value. In this panel discussion, industry leaders will share strategies for fostering synergy between these teams, covering topics such as shared metrics, cross-functional collaboration, and seamless handoffs. Learn how aligning sales and CS can improve customer experience, enhance retention, and create a unified approach to revenue growth, and how to actually achieve this. Attendees will gain actionable insights into building strong partnerships between sales and customer success that deliver greater impact across the entire customer lifecycle.