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David "B"
Fisher
Director, Engagement Management - Professional Services
Salesforce
David "B." Fisher Jr. is a strategic leader at Salesforce, where he specializes in driving transformation and long-term value for some of the world’s largest companies. With a deep background in scaling complex post-sales operations, he is a dedicated advocate for the Customer Success community and a frequent speaker on building high-impact client partnerships.
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11 March 2026 14:15 - 14:45
Summit wrapped: 10 takeaways from today, 10 actions for tomorrow
Wrap up the CS Summit with a dynamic, interactive session designed to turn inspiration into action. Our Chairperson, the content guru, will share the 10 key takeaways from the event, distilling the most powerful insights from two days of learning. Then, join David Fisher as he shares 10 practical ways to apply these lessons on the job, sparking ideas you can implement immediately. Together, we’ll reflect, debate, and crowdsource strategies to leave the summit not just informed, but ready to make an impact in your Customer Success practice.