Gabriella is the Head of Customer Success at Aptible, where she leads teams across customer success, account management, and support to help organizations securely scale their infrastructure and compliance programs. She has over eight years of experience in customer success and technical account management, with a strong focus on building trusted customer relationships and driving long-term value. Prior to Aptible, Gabriella served as an Account Manager and vCIO at Network Doctor, advising clients on technology strategy and managed services. Her background blends technical expertise with customer advocacy to deliver strong outcomes for both customers and teams.