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Joanne
Woolford
Director, Customer Success
Litera
At Litera, Joanne leads the customer success & renewals strategy for enterprise, large and corporate customer segments. She is also responsible for leading their partner success and renewals program.
12 March 2025 10:45 - 11:15
Fireside chat: Customer enablement uncovered - Strategies for increasing adoption
In this session, our speaker will uncover the key strategies and best practices for driving customer adoption and ensuring long-term success. From onboarding and training to proactive support and engagement, we’ll explore how to effectively empower customers to fully leverage your product or service. Our expert speaker will share insights on overcoming common challenges, aligning customer goals with product usage, and building a culture of continuous learning. Attendees will walk away with actionable takeaways to boost adoption, enhance customer experience, and deliver greater value to customers.