Sign In
Register

Request to partner

Register now

Call to action
Your text goes here. Insert your content, thoughts, or information in this space.
Button

Back to speakers

Josh
Crossman
CEO & Founder
Magnify
Josh is the CEO and Founder of Magnify, the leading post-sales automation platform. Josh has held senior executive roles at both public and private software companies, resulting in both IPO and acquisition. In that time, he has built and led many large and successful field and operations organizations, and is proud of helping see over 40 heads of Customer Success come from his teams. A national speaker on post-sales and marketing, he has won industry awards for innovation in post-sales. Josh spent nearly a decade with McKinsey & Company where he was a leader in their Technology practice. He lives in Bend, Oregon, with his wife and four children.
11 March 2025 13:30 - 14:15
Panel: Doing more with less - scaling customer success using AI and automation
Scaling customer success teams often comes with the challenge of constrained resources. This panel explores how AI and automation can empower organizations to deliver exceptional customer experiences while optimizing efficiency. Our expert speakers will discuss practical strategies for leveraging AI tools, streamlining workflows, and enhancing personalization without increasing costs. Join us to uncover actionable insights on driving meaningful customer outcomes at scale, even in lean operational environments.