Kelley is a Senior Customer Success leader with more than six years of experience driving customer retention and revenue expansion within B2B SaaS organizations. Known for a creative, inclusive leadership style, she prioritizes customer outcomes while leveraging data to guide strategy and deliver high-performing results. In her current role as a Strategic Senior Customer Success Manager at Schneider Electric, Kelley partners with key accounts to maximize value realization, strengthen long-term relationships, and uncover strategic growth opportunities.