11 March 2025 16:15 - 17:00
Panel: From silos to synergy - aligning sales and customer success for maximum impact
Breaking down silos between sales and customer success is essential to drive sustainable growth and maximize customer value. In this panel discussion, industry leaders will share strategies for fostering synergy between these teams, covering topics such as shared metrics, cross-functional collaboration, and seamless handoffs.
Learn how aligning sales and CS can improve customer experience, enhance retention, and create a unified approach to revenue growth, and how to actually achieve this.
Attendees will gain actionable insights into building strong partnerships between sales and customer success that deliver greater impact across the entire customer lifecycle.