Mykel Salomon is a Global Support Director and customer experience leader with over a decade of experience building and scaling high-performing, multi-region support organizations. He leads global teams across the Americas, EMEA, and APAC, operating follow-the-sun models that balance operational rigor with human-centered leadership.   Mykel specializes in redesigning support as a strategic function, not a cost center, aligning people, process, and technology to deliver real customer outcomes. His work sits at the intersection of AI, trust, and leadership, helping organizations adopt intelligent automation without losing accountability, empathy, or purpose.   He is also the host of The Human Protocol Podcast and creator of The Human Protocol Framework™ .