Nancy is the Head of Customer Fulfillment, North America at Sanofi, bringing deep expertise in customer service and supply chain logistics. With a strong track record of building efficient, customer-centric operations, she ensures that Sanofi’s customers receive reliable, timely service. Her leadership is rooted in collaboration, continuous improvement, and operational excellence, leveraging both her service background and logistics acumen to drive performance and satisfaction across the end-to-end fulfillment network.