Steve Clancy is an accomplished Customer Success professional with a rich and diverse background, with over twenty years in the media and publishing industry. He leads a team of post-sale managers that deliver results for TIME’s clients and reinforces the company’s core values and high standards for execution. He has overseen global customer success teams and initiatives, leveraging his expertise to enhance customer satisfaction and drive positive outcomes for numerous global brands. Before joining TIME, he served in multiple roles at Bloomberg Media, Time Inc, and on the agency side demonstrating consistent dedication to the growth, client retention and success of the organization by building high-performance teams. With a wealth of experience and a proven track record of success, Steve Clancy continues to make significant contributions to the fields of customer success, activation, and project management, showcasing his dedication to excellence throughout his career.