Tok is the Head of Customer Success at Merge, where he leads teams focused on helping customers successfully implement and scale integrations within their products. He brings nearly a decade of experience in customer success, account management, and enterprise partnerships across high-growth technology companies. Prior to Merge, Tok held multiple leadership roles at Heap, where he built and managed customer success teams supporting enterprise clients. He began his career at Bloomberg LP as an Account Manager and Consultant, developing a strong foundation in client strategy and relationship management.