Sign In
Register

Request to partner

Register now

Call to action
Your text goes here. Insert your content, thoughts, or information in this space.
Button

Back to speakers

Krista
Wright
Director of Customer Success
Turnitin
Krista is a seasoned customer success and sales leader with over eight years at Turnitin, where she excels at building high-performing teams and driving both business and customer growth. As the Director of Customer Success for Europe, she is an expert in developing and executing strategic initiatives that boost customer satisfaction, retention, and expansion. Krista’s leadership is defined by her ability to cultivate talent and operational excellence within her teams, a skill she honed in previous senior sales roles. Her deep experience in fostering a culture of high performance and her direct impact on client success make her an ideal voice for leaders looking to scale their own teams and strategies
Button
03 December 2025 16:15 - 17:00
Panel: What can Sales teach CS - Renewals, expansion and upselling
This session is a practical panel discussion aimed at equipping Customer Success professionals with the tools and mindset needed to become a true revenue-generating function. Drawing on proven sales techniques, our panel will share actionable insights on how CS teams can identify and qualify opportunities, lead effective commercial conversations, and drive cross-sell, upsell, renewals, and expansion. Attendees will walk away with real-world strategies, talk tracks, and frameworks to confidently own revenue outcomes while continuing to deliver exceptional customer value.