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Event starts in:
44

days :

21

: hours :

8

minutes

56

until early bird prices end

December 03 & 04, 2025
InterContinental - The O2
1 Waterview Drive
London

Our
speakers

Meet the first speakers joining our lineup, stay tuned for more speaker releases coming soon.

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A snapshot of

our speakers...

James
Hewitson
Head of Customer Support, UK
HSBC
Kristine
Marhilevica
Global Senior Director, Customer Support
Ardoq
Çağ
Onganer
Sr Director, Customer Support
Cloudflare
Dr Tania
Caporaso
Director, Customer Care - BT & EE Broadband
BT Group
Emir
Sedat
Head of Customer Service & Support - UKIMEA
Interface
Ekaterina
Vaulina
Associate Director, Global Support
Semrush
Stefano
Virgili
Technical Support Lead
Zip
Rachel
Lemoine
Global Director, Customer Care and Support
Believe
Stephen
Hynes
Sr Director, Technical Support Engineering, EMEA
Datadog
Catherine
Ives
Head of International Customer Experience
First Advantage
Ronan
Corby
Regional Head of Services
ALONE
Keiran
Rice
Head of Support, EMEA
Pigment
Sergey
Kravchenko
Sr Director, Product Support - Europe
Sitecore
Jean
Crosbie
Director, Engineering, Customer Support & Launch
Workhuman
Nadav
Kemper
Co-founder & CEO
Quack AI

Get your ticket

for the summit

We’re bringing together the brightest minds in customer support for two days of unrivaled networking, learning, and discussion so you can:

- Deliver high-quality support at scale with AI-enabled personalisation at every customer touchpoint.

- Accelerate ticket resolution and increase customer satisfaction by developing a team of empowered first and second line support agents.

- Transform customer support touchpoints into actionable insights that drive smarter decisions across your entire organisation.

London
December 3 & 4, 2025

Save £300

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