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George
Dilthey
Head of Support
Clay
George is reimagining customer support by moving away from traditional reactive models to build consultative, creative, and genuinely helpful teams. With years of experience in customer-facing roles, he is passionate about setting a new standard for support, making it a core part of what drives success for both businesses and their customers. Before leading the support team at Clay, George built support from the ground up at an early-stage startup and spent over five years in the web analytics space. Outside of work, George is a cellist and serves as a Board Member with the Greenwich Village Orchestra. He credits his time in the arts with shaping his creative approach to problem-solving.
11 March 2025 11:30 - 12:15
Panel - Balancing bots with empathy: Enhancing customer support through AI
In this panel discussion our lineup of experts will explore how to use AI bots and automation to streamline support while ensuring interactions remain human-centric and impactful.