Tammy Kernz is an accomplished senior leader known for building, developing, and leading high-performing teams across product management, product development, program management, and customer operations. With a strong track record of driving measurable business results, Tammy excels at delivering product and performance improvements that enhance customer satisfaction, streamline processes, and reduce costs. As Group Director of Care Operations at Walmart, Tammy leads large-scale operational initiatives that drive customer and associate experience at scale. Her leadership style emphasizes cross-functional collaboration, measurable outcomes, and developing strong teams capable of solving complex business challenges. She holds an MBA in Leadership from Walden University and a B.A. in Communication from the University of Wisconsin-Stevens Point, grounding her work in both strategic insight and effective communication.