Sign In
Register

Request to partner

Register now

Call to action
Your text goes here. Insert your content, thoughts, or information in this space.
Button

Back to speakers

Thomas
Deely
Senior Customer Community Manager
Box
Thomas is the Senior Customer Community Manager at Box, a SaaS platform focused on intelligent content management, serving 67% of the Fortune 500. In his role, Thomas manages a global user base, focusing on driving digital adoption and engagement, delivering scaled education, and building the partner ecosystem. Thomas is also co-founder of the Knowledge Graph Conference, a leading tech conference held annually at Cornell Tech in NYC. Before Box, Thomas worked at Stack Overflow, the leading developer community platform, and Unqork, a fintech startup in NYC, and previously directed the Masters in Applied Analytics at Columbia University. Thomas spent over a decade at Goldman Sachs, rising to Senior Engineer and leading the Adoption Strategy for Enterprise Platforms. Beginning his career at JP Morgan in London, Thomas completed the CFA, a Masterā€™s in Science from Columbia University, and a Bachelorā€™s in Electronic Engineering from University College. Dublin. Thomas lives in Manhattan with his family.
12 March 2025 10:45 - 11:15
Using community to elevate the customer experience
In this keynote, Thomas will share insights from the team at Box and how they have found success in improving their customer's experience by building a thriving customer community.