Ali Kazimi is a Customer Strategy & Growth Executive at BMO, where he leads enterprise Customer Lifecycle Management strategy and the Journey Centre of Excellence. His work spans customer journey strategy, personalization, customer lifetime value, omnichannel experiences, AI-enabled decisioning and digital transformation. Previously, Ali held full P&L accountability for BMO’s Personal Lending portfolio, leading product, pricing, portfolio and lifecycle strategies. He has also held consulting roles at Accenture, Nomis Solutions and Deloitte, working across financial services, strategy, analytics and transformation. Ali holds an MBA from Ivey Business School and is a CPA and CMA.