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November 12 & 13, 2025
Marriott Downtown at CF Toronto Eaton Centre
525 Bay Street
Toronto

Our 2025
speakers

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A snapshot of

our speakers...

Haneen
Shouman
VP, Global Customer Success
Eptura
Charita
Kumar
Director, Client Success
Bell
Stephen
O'Connor
VP, Customer Success and Account Management
1Password
Callie
Reynolds
VP, Customer Success
Top Hat
Peter
Bilewicz
Vice President, Global Customer Success
D2L
Kelly
McGuire
VP, Customer Success
Everstage
Kip
Ng
Director, Customer Success
Microsoft
Julia
Vadurro
Director, Customer Success
UKG
Michelle
Cai Chen
Director, Customer Success
Dayforce
Taylor
Hodges
Executive Director, Customer Success
JLL
Carolina
Nemi
Director, Client Success (Canada & Brazil)
Indeed
James
Townsend
VP of Customer Success and Growth
ConnectAndSell
Richard
Wiltshire
Former VP, Customer Success Management and Renewals
Atlassian
Andrea
Bumstead
CEO & Founder
CS Impact
Madhur
Choudhary
Sr Director, Customer Success
Trackunit
Prajakta
Dravid
VP, Customer Success
Aislelabs
Jeff
Cann
Former Director, Customer Success
Enable
Talibah
Gordon
Manager, Customer Success
Equisoft
Michelle
Sheppard
Founder of The Michelle Sheppard
Marilena
Danelon
Director, Customer Success
Protexxa
Raji
RV
Customer Success Manager
IBM
Laurel
Hansen
Director, Customer Success - Americas
EcoVadis

Watch the summit

OnDemand

Catch up on all the sessions from Customer Success Summit Toronto so you can:

- Elevate your team's capability to drive revenue expansion.

- Leverage the latest AI and automation tech to future-prood your CS function.

- Prove the strategic value of CS and embed a customer-centric mindset across your entire org.

Watch OnDemand now.

Toronto
November 12 & 13, 2025

Watch OnDemand

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