Director, Customer Success
Cisco
Frank Murphy is a seasoned leader in customer success, strategic partnerships, and presales engineering with a track record of driving growth at companies like Cisco, Dell/EMC, and HackerRank.
He has built and led global teams focused on both expansion and engineering, transforming reactive service models into consultative, KPI-driven programs that enhance product adoption, retention, and revenue.
Frank has held prior roles as a channel manager and product manager, is the co-inventor of eight patents, is a workshop leader in digital accessibility best practices, and a mentor to the next generation of tech talent.