Julia Vadurro is a people-first Customer Success leader with over a decade of experience building and guiding diverse, high-performing teams across global markets. Known for her collaborative approach and data-driven decision-making, she excels at aligning customer success strategies with broader business goals to deliver measurable impact. As Director of Customer Success at UKG, Julia leads initiatives that drive customer value, strengthen partnerships, and optimize team performance. Throughout her time with the company, she has advanced from management to senior leadership, championing process improvements, innovative technology, and agile execution to support customers through growth and transformation. With a passion for curiosity, innovation, and cross-functional collaboration, she is committed to creating exceptional experiences for customers and empowering teams to thrive—even amid uncertainty and rapid change.