Michelle Sheppard is the Founder of The Michelle Sheppard, a firm specializing in Fractional Executive Leadership and elite coaching for visionary Customer Success and business leaders. A strategic and visionary leader with over 30 years in corporate leadership, Michelle has built high-performing teams and led transformative change at BMO, SAP, and Smarsh. Today, she partners with organizations ready to evolve, helping them transform their companies, their leaders, and their teams to thrive in this new era of leadership.