Peter Bilewicz has more than 25 years of experience in enterprise software, including 15 years at Salesforce where he built and led Customer Success and Professional Services across Canada and several U.S. verticals. He also served as Global Head of Post-Sales at an IoT SaaS company, leading a team of 400 across 15 countries. Now Vice President of Global Customer Success at D2L, Peter leads a worldwide team focused on helping customers achieve measurable outcomes and long-term growth. He has a proven track record of building and scaling teams that drive retention, expansion, and advocacy, and is passionate about positioning Customer Success as a strategic growth driver.