Prajakta is a Customer Success leader with over a decade of experience driving success across partners, enterprise and mid-market portfolios. Starting her career in core technology at Cisco, she quickly realized that true impact comes not from products alone but from how customers thrive with them. She's passionate about solving customer pain points and truly believes every problem has a solution. As VP, CS at Aislelabs Inc. Prajakta has rebuilt the CS function to evolve with current industry needs, be metric-driven and have a voice in leadership decisions. Her focus is on embedding customer centricity into the fabric of the organization—ensuring every function, from Product to Sales to Engineering, is guided by customer Satisfaction and organizational Revenue outcomes.