Head of Customer Success, Strategic Accounts
From startups to the Fortune 250, Colby builds and scales peerless customer success teams across the SaaS space. Leading teams responsible for guiding digital transformations with premier global brands like AT&T/WarnerMedia, Coca-Cola, Amazon, United Healthcare and many others, proving customer ROI, and driving historical revenue growth. By leading with empathy, authenticity, and passionate curiosity – and relentless focus on measurable customer value! – he has fostered world-class customer success organizations acclaimed by Forrester as essential to their companies’ success.