Director Customer Success, Digital
Josh Buckley is the Director of Digital Customer Success at VMware. He has led VMware’s digital customer success strategies and programs servicing over 20,000 customers since 2020. Before VMware, Mr. Buckley was the Senior Director of Customer and Services Marketing at PTC Software for 5 years leading PTC’s digital customer success and services marketing strategy as part of the customer success organization. Prior to PTC, Mr. Buckley spent 15 years in multiple leadership roles at Hewlett Packard Enterprise (HPE). From 2008-2016 he led strategic marketing, global portfolio management, and go-to-market readiness for HPE’s software services division including solutions for cloud computing, DevOps, and IT management. From 2001-2008, he led marketing, go-to-market programs, and operations for HP consulting services. He has won multiple company awards in marketing and business leadership.