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January 20, 2027
Marriott Marquis
780 Mission Street
San Francisco

Customize your festival experience
cross-functional by design

Access to four additional festival tracks means deeper context, better alignment, and the kind of cross-functional networking that accelerates real customer impact.

Sponsor

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Our Stats

75+

Speakers

400+

Attendees

80%

Senior management

250+

Companies

Elevate your team's
CS game

If you want to bring your team along, chat to our delegate director Kyle to secure the best discount to upskill your CS team.

Book a call with Kyle

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You will leave

ready to:

- Own revenue outcomes you don't fully control, with AI-driven playbooks to drive expansion and revenue intelligence.

- Use predictive AI and real-world data to detect churn signals and expansion opportunities, blending machine intelligence with human insight so relationships stay human.

- Translate AI and CS impact into metrics execs can't overlook, so you build influence and prove your strategic value beyond doubt.

What makes

our festival different

You may think you know Customer Success Collective from our summits, but this festival is different.

You told us you wanted more engagement, more interaction, and more chances to put AI into practice. We listened.

AI for Customer Success Festival is a high-energy, hands-on single day format built around applying AI to real CS problems, not just hearing about them.

Consider this your new-year reset, your chance to refocus your strategy and turn AI experimentation into measurable gains.

January 20, 2027
Marriott Marquis
San Francisco

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your one-pager

Get an in-depth breakdown of what you can expect from the festival, key topics, top speakers and attendee companies in our handy one-pager.

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