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January 20, 2027
Marriott Marquis
780 Mission Street
San Francisco

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speakers

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A snapshot of

our speakers...

Dan
Ennis
Senior Director, Customer Success
Workato
Daniel
Cohen
Vice President of Customer Success
CodeRabbit
Shilpi
Narang
Head of Platforms Customer Success
Stripe
Ashok
Gunasekaran
Senior VP of Customer Success
Acceldata
Ryan
Frijas
Director, Customer Success
AVEVA
Medha
Rangnekar
Senior Director, Customer Success
Thales Cybersecurity
Heather
McCarthy
Director of Customer Success
iTradeNetwork
Vinova
Deniz
Head of Customer Success
Wiza
Subhra
Bhattacharya
Vice President of Customer Success
Eltropy
Jitendra
Lakhwani
Associate Director, Customer Success
Seclore
Amara
Okoli
Senior Director, Global Customer Success
Horizon3
Shujie
Loedolff
Director, Partner Services & CX Ops
Cribl
Samir
Qureshi
VP, Customer Success and Client Onboarding
Payactiv
Chris
Vu
Vice President, Customer Success
DNV

Early bird tickets

are live and limited

Join the leaders putting AI to work in customer success, for a high-energy day of open dialogue and live problem-solving that empowers you to:

• Redesign the customer journey around AI powered, dynamic health scores built on real-world data, not static scorecards.

• Embed AI-driven customer intelligence at the heart of cross-functional revenue strategy, so CS drives the numbers execs actually watch.

• Activate agentic AI, automation, and customer data to catch churn signals early, power smarter engagement, and deliver personalization at scale.

You're already responsible for retention and expansion, this is where you get the AI playbook, and network, to deliver on both.

San Francisco
January 20, 2027

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