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Join the leaders putting AI to work in customer success, for a high-energy day of open dialogue and live problem-solving that empowers you to:
• Redesign the customer journey around AI powered, dynamic health scores built on real-world data, not static scorecards.
• Embed AI-driven customer intelligence at the heart of cross-functional revenue strategy, so CS drives the numbers execs actually watch.
• Activate agentic AI, automation, and real-world data to catch churn signals early, power smarter engagement, and deliver personalization at scale.
You're already responsible for retention and expansion, this is where you get the AI playbook, and network, to deliver on both.