Art Dirik is the Head of Customer Success at InterSystems, a Boston-based Global leader in healthcare technology. He is a seasoned Customer Success leader with over 25 years of experience partnering with Health Care, Retail, and CPG organizations to help them maximize adoption and value from their software investments across a range of domains from supply chain, customer analytics and retail fraud analytics to food waste prevention and health system interoperability. Art has built, scaled, and run Customer Success and Professional Services teams from the ground up at startups to large established organizations.