Name: David Doyle | AI for Customer Support Summit Boston
Start: 2025-10-29T04:00:00.000Z
End: 2025-10-29T04:00:00.000Z
Location: The Westin Copley Place

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David

Doyle

Sr Director, Head of Support

ClickUp

David is an operations leader with a passion for building diverse, high performing teams and accelerating growth through process refinement. Experienced in fast paced, large scale operations and support environments.

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29 October 2025 12:15 - 13:00

Panel - Scaling sustainably: How AI helps support teams stay human under pressure

As support volumes grow, AI-powered tools, from intelligent routing to generative responses, are essential for scaling without losing the personal touch customers expect. This panel explores how categorizing and applying AI capabilities thoughtfully enables high-quality, personalized support across every interaction.