Anne Donovan is Senior Vice President of Customer Success at Cecelia Health, leading customer strategy, operations, and experience. A transformative leader in healthcare technology and virtual care delivery, she has built and scaled customer success, implementation, and channel partnership teams supporting growth across health plans, PBMs, and employer markets. Anne has driven the company’s shift to an integrated cardiometabolic care model, aligning teams around measurable customer value. She previously held senior customer success and operations roles in digital health and healthcare services and is committed to delivering value through empathy, evidence, and execution.