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March 20, 2025
New York

Chief Customer Officer Summit

Driving customer-centricity across your organization to accelerate growth.

"One of the best conferences I've ever attended, from speakers to the level of engagement. Truly the best networking event I've attended." VP, Customer Success, Abacode Cybersecurity

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What is Chief Customer Officer Summit?

Join CCOs & VPs from global giants and the most innovative startups for a day of network building, strategic thinking & gathering insights on the latest industry innovations.

You'll leave the summit with:

🛠 Proven, actionable insight to deploy with your team

🤝 A new support network of senior customer leaders

💰 The lowdown on the essential tech stack to transform your team into an indispensable, revenue-driving force

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Why attend?

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Increase your earning potential

Customer leaders who’ve attended a conference to further their L&D earn $24,061 more than those who haven’t.*

*Source: Customer Success Salary Survey 2023

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Spark new ideas

69.7% of CS pros agreed that attending specialised conferences positively impacted their career progression.*

CCO Pass

We're inviting an exclusive network of CCOs to conntect.

If your organization has 200+ employees and/or annual revenue of $50M+ then apply to join us today for free.

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Check out our 2024 star-studded speaker lineup

See this year's star-studded speaker lineup

Roger
Mader
Chief Client Officer
Myra Media
Ajay
Chidrawar
Chief Customer Officer
Fundraise Up
Kristi
Faltorusso
Chief Customer Officer
ClientSuccess
Edward
Chiu
Co-founder and CEO
Catalyst
Stuti
Bhargava
Chief Customer Experience Officer
OneSpan
David
Kahn
Vice President of Customer Success
SAP
Santosh
Kumar Sahoo
Regional Vice President Customer Success
MuleSoft
Ariel
Benzakein
Former Vice President of Customer Success
Donnelley Financial Solutions
Kirsten
DiChiappari
Vice President of Customer Success
vCom Solutions
Bridget
Barrot
Vice President of Customer Success
Ampla
Michael
Boyd
Vice President of Customer Success
Vanta
Bonnie Sue
Lovelace
Senior Vice President, Client Success
Anywhere Real Estate
Maggie
O'Neill
Chief Client Officer
Peppercomm
Diane
Gordon
Chief Customer Officer
Yottaa
Gwen
Radsch
CCO
YPulse
Alok
Shukla
Founder & CEO
FunnelStory
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Hear from our previous attendees

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Testimonials
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I was struck by the strong quality of the speakers that I got to hear. Nice work putting on a great event.

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Head of Strategic Customer

Success

I brought my team to this event in lieu of some more formal classroom training. Hearing so many ideas and different perspectives was extremely valuable.

Author Name

Regional Head of Customer Success

I was HIGHLY impressed with the last conference. It was amazing to see such a large turnout and that it was well put together.

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Global Strategy Lead, Customer Success

Agenda at a glance

Absorb the knowledge of CS thought leaders who are making waves in the industry and return to the office brimming with new ideas.

  • Empower your CS team beyond renewals for a more influential function

  • Prove your function's worth by monitoring the truly meaningful metrics

  • Beyond ChatGPT - transforming customer success and output levels with generative AI tech stacks

  • Become a complete and confident leader for more effective management

  • From VP to C-suite and beyond - career learnings & actions to future-proof your career

  • Cheat codes to success - a customer success leader’s guide to aligning culture & vision

  • Value realisation - deliver success for your customer at every stage of the lifecycle

  • Scale your team and capabilities through best-in-class CS ops

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View full agenda

Audience insight

15+

Speakers

75+

Attendees

95%

Senior management

50+

Companies

Who's attending?

Join attendees from the world’s largest companies and most exciting startups.

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Meet our partners

2024 summit partners

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Community partnerss

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Supporting partners

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Join the conversation

Join Customer Success Collective, a place where CCOs gather to elevate the function with state-of-the-art resources, world-class events, and stimulating conversation.

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Our team

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Ediz Cosar

Partner enquiries

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Liza Shtilbans

Speaker enquiries

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Tom Brocklesby

Attendee enquiries

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Summit series

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