Why attend?
Step out of your day-to-day and empower your team with insights on the latest trends, tools, and strategies to propel your operations to new heights.
Hear from our previous attendees
“
“I was struck by the strong quality of the speakers that I got to hear. Nice work putting on a great event.”
Head of Strategic Customer
Success
“
“I brought my team to this event in lieu of some more formal classroom training. Hearing so many ideas and different perspectives was extremely valuable.”
Regional Head of Customer Success
“
“I was HIGHLY impressed with the last conference. It was amazing to see such a large turnout and that it was well put together.”
Global Strategy Lead, Customer Success
Agenda at a glance
Absorb the knowledge of CS thought leaders who are making waves in the industry and return to the office brimming with new ideas.
Empower your CS team beyond renewals for a more influential function
Prove your function's worth by monitoring the truly meaningful metrics
Beyond ChatGPT - transforming customer success and output levels with generative AI tech stacks
Become a complete and confident leader for more effective management
From VP to C-suite and beyond - career learnings & actions to future-proof your career
Cheat codes to success - a customer success leader’s guide to aligning culture & vision
Value realisation - deliver success for your customer at every stage of the lifecycle
Scale your team and capabilities through best-in-class CS ops
3 benefits not to ignore
Secure your spot knowing you'll gain access to an invite-only exclusive networking event for customer leaders.
Break the cycle
Step away from the daily grind. Refocus and learn from the sharpest minds in CS. Return to work with invaluable insights and a fresh perspective.
Collaborate
Come together face-to-face with your team, connect with a network of other CCOs, and spark creativity with fresh insights and inspiration.
Spark new ideas
Be curious, take advantage of interactive roundtable sessions and Q&A. Share ideas and trade perspectives with the community.
Audience insights
Audience insight
Company revenue
Seniority level
Company size
Audience insight
15+
Speakers
75+
Attendees
95%
Senior management
50+
Companies
Join the conversation
Join Customer Success Collective, a place where CCOs gather to elevate the function with state-of-the-art resources, world-class events, and stimulating conversation.
Summit series