days :
: hours :
minutes
until the summit starts
Agenda
at a glance
Agenda
at a glance
Focus your efforts on better surfacing value for your customers at each stage of their journey to increase adoption and expansion.
Value realization
Product Marketing Manager
Harness the power of AI: Discover how to balance increasing automation whilst maintaining a human-centric strategy.
Emerging technology
Product Marketing Manager
Become a leader within your Exec function and engage key stakeholders across your business to improve team dynamics, drive efficiencies, and accelerate growth.
Stakeholder engagement
Product Marketing Manager
Differentiate your product in competitive markets by delivering personalization at scale with efficient CS operations and integrated automation.
Customer-centricity
Product Marketing Manager
Optimize complex onboarding to immediately surface real value for your customers to reduce early-stage churn and protect long-term growth.
Crush churn
Product Marketing Manager
Lead a world-class customer org filled with high-performing individuals to unlock transformational growth and drive increased revenue.
Strategies to scale
Product Marketing Manager
Full agenda
coming soon...
In the meantime, download our brochure to find out more.
Get exclusive access
to the summit
We’re bringing together leading CCOs and those shaping the future of customer-centric strategy for a day of unrivaled networking, learning, and discussion so you can:
- Leverage AI, emerging tech, and discover the latest industry innovations.
- Increase the strategic value of your customer function.
- Build a network of C-suite customer peers to support continued growth.
- Embed a customer-centric mindset across your entire org.
Watch previous
event highlights...
Elevating customer success: From support function to revenue-driving growth engine
Franca-Sofia Fehrenbach, Head of Customer Success, PlanRadar
The steps and gaps in the journey from customer success to customer centricity
Heidi Rhodes, Global Head of Customer Success, Meta
Aligning org-wide initiatives through CS operations
Roger Mendez, Global Lead, Customer Success Operations & Strategy, Cisco
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